The Caramba Steak House in Stirling Road, Clifton Moor, received a one rating, meaning ‘major improvement necessary’, following a visit from City of York Council inspectors on August 1.
City of York Council has declined to release a report on what officers found, in case it prejudices any future action against the restaurant.
However, the Food Standards Agency website has given some details.
The website says when it came to hygienic food handling, it was a matter of ‘improvement necessary'.
The same rating was also awarded for the cleanliness and facilities of the building.
However, when it came to management of food safety, the agency website recorded ‘major improvement necessary'.
Caramba Steak House director Dale Laverick was manager on duty on the day of the inspection.
Dale says the rating was “a bit of a shock".
He explained: “We had an issue with our boiler, this is what caused the main drop in the score.
“This has since been fixed the following day of the visit. We were told it would have scored around four stars without this issue on the day.
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