PizzaExpress in Museum Street, next to Lendal Bridge and the River Ouse, received the rating after a visit by City of York Council inspectors.
Bosses at the restaurant chain said they were "extremely disappointed" by the rating, which they said was mainly down to maintenance issues.
They added that action had been taken to address the concerns and they were confident of a much improved score on reinspection.
READ MORE:
- Well-loved York bakery gets rating of 1 for food hygiene
- Historic York festival to return for second year after award nominations
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